Your role

We are looking for an Incident Dispatcher for our client from German energy sector. 

The role includes:

  • Dispatching tickets for SAP incidents
  • Analysis of ticket description and ensuring correct assignment
  • Preparing regular reports
  • Participating on calls with customer
  • Coordinating other dispatching team members


What do we expect?

  • you are proficient in Excel
  • you have background in IT
  • you are able to lead effective communication
  • you have sense of ownership
  • you are a quick learner
  • you speak English fluently
  • you have experience as SAP user- must have



  • Variable component in amount of 13. salary
  • Company social benefit up to 2 000 €
  • Extra project bonus
  • Company performance bonus
  • Loyalty bonus
  • Referral bonus up to 3 000 €
  • 100% home office or possibility to work from our offices in Košice, Bratislava and Prague
  • Fully equipped home office
  • Flexible working hours
  • Hard and soft skills trainings, conferences and certifications
  • Unlimited access to all Udemy for Business e-learning trainings
  • Language course and upskill project
  • Contribution on your own hardware
  • Multisport card
  • Confidential psychological support for employees
  • Recreation voucher
  • Family culture
  • Teambuilding and sport activities

Fpt Slovakia s.r.o.