Role Overview
We are seeking a Senior Digital Business Specialist to drive the development and optimization of our eshop in close collaboration with the central digital team. This role blends business analysis, product ownership, and customer journey expertise to deliver seamless digital experiences. You will act as a key liaison between business stakeholders, solution designers, and HAL developers, ensuring that shop initiatives are executed with precision and impact. The ultimate goal is to enhance eshop performance and contribute directly to measurable business results, including increased conversion rates, customer satisfaction, and revenue growth.
Key Responsibilities
Eshop Development & Optimization
- Lead business input into the development of eshop, ensuring alignment with customer needs and business goals.
- Collaborate with central teams to define and refine eshop features and functionalities.
Customer Journey & Experience
- Analyze and design end-to-end customer journeys across eshop
- Identify pain points and opportunities for improvement using data and customer feedback.
Business Analysis
- Translate business requirements into clear, actionable specifications.
- Work closely with solution designers and developers to ensure technical feasibility and alignment.
Stakeholder Communication
- Facilitate communication between business units, technical teams, and external partners.
- Present progress, insights, and recommendations to senior stakeholders.
Project Leadership
- Push projects forward with a proactive mindset and strong sense of ownership.
- Monitor project timelines, risks, and dependencies to ensure successful delivery.
- Ensure timely execution of roadmap items with strong ownership and accountability.
Ideal Candidate Profile
- Minimum of 3-5 years of experience in digital product development, ideally in e-commerce or eshop environments.
- Strong understanding of customer journeys and UX principles.
- Solid business analysis skills (mostly in Jira, Sigma, Confluence) with experience in requirement gathering and documentation.
- Ability to communicate effectively with technical teams (solution designers, developers).
- Experience working in Agile environments and managing product backlogs.
- Demonstrated ownership mindset and ability to drive initiatives independently.
- Agile mindset and strong communication skills.
- Business communication in English (at least B2 level) is a must.
This position is a maternity backfill for approx. 2-3 years contract.
We offer our people the best
- Smartphone: Choose your phone and get a compensation of up to 900 € every 3 years.
- Employee tariff: Use unlimited data, call and text for lower prices for private and business purposes.
- Yearly bonus: You can get a bonus of up to 15% of your annual fixed salary each year depending on the company’s success.
- Telekom discounts: Enjoy the most of the lower prices of our products and services for your family and friends.
- Partner discounts: Enjoy lower prices of products and services with our partners.
- Flexible hours: Adapt your work to your needs thanks to the home-office option (according to the agreement with the manager).
- Shares program Shares2You: Become a shareholder of the Deutsche Telekom Group and take advantage of the associated benefits.
- Rest and recreation: Relax with 5 extra days off.
- MultiSport: Sport and relax with your loved ones thanks to the discounted MultiSport card.
- Sick pay: If you are on sick leave for max. 10 days, you can count on an income of 80% of the daily assessment basis.
- uLekára.sk: Take care of your health with free online prevention and consultation with medical specialists for you and your family.
- Healthcare: Take care of your wellbeing with high-quality care for a discounted price with our contractual facility.
- Education and development: Broaden your horizons with our internal T-Univerzita offering a wide range of courses.
- Cafeteria: Choose from a wide range of benefits worth up to 500 € per year - sports and cultural services, health and beauty, holidays or language courses.
- Life crisis support: Is life testing you? We will support you with one-off financial support.
- Psychological consultations: Are you having troubles in your private or professional life? Share your burden anonymously via phone or online.
- Meal contribution: Enjoy a delicious meal with a work-day allowance of 7 €.
- Sabbatical: Sometimes we all need to switch off. That’s why, after working for 2 years and upon agreement with your manager, you can take 1 month off to do whatever you need.
- Recreational allowance: Have you been with us for 2 years? A recreational allowance is in your pocket.
- Pension allowance: Get ready for your retirement with a pension allowance after 3 months with us.
Everyone is welcome to join us
Our employees feel that they have equal employment and career development opportunities with us, regardless of age, gender and gender identity, sexual orientation, physical and mental ability, nationality, social and ethnic origin, political views, religion and world view. This makes us very happy. We are committed to continuous improvement and to creating a safe working environment for all.
What awaits you
- Has the job offer captured your interest? Fill in the application form and let us know about yourself.
- We will assess the information you send us and will get back to you under any circumstances.
- We will contact the chosen applicants and specify the details.
- A job interview is a two-way opportunity to get to know each other better.
- We will inform you about the result of the interview as soon as possible. Successful candidates will receive a job offer.
- In our company, according to our job architecture, you will perform the position of „Digital Channel Senior Specialist“.
