We’re looking for new colleagues for multiple Segment/CVM Marketing Manager roles, each with a slightly different focus. One leans more towards analytics and calls for an understanding of propositions; others are more business-focused, but also require strong analytical thinking. You don’t need to be an expert in every area—we’re open to shaping the focus of the role according to your strengths as well as needs of the team. What matters is that you bring relevant experience, drive and, last but not least, ability to take ownership.
Join us to participate in defining the marketing strategy for your assigned segment in line with the company's overall strategy. You will design, manage, and evaluate initiatives for the product portfolio and Customer Value Management, as well as lead and coordinate marketing campaigns and activities.
Your key responsibilities will be to
- Define the marketing strategy of the segment by the strategy of the company
- Design, manage and evaluate initiatives for the entrusted product portfolio
- Develop and implement segment and CVM strategy and plans based on business strategy
- Design, lead and coordinate end-to-end marketing propositions, marketing mix and marketing campaigns for assigned products
- Predict, analyze, and monitor the propositions and performance of the entrusted product portfolio
- Develop and follow up on the forecast model in the segment area
- Lead the high complex projects to deliver the value propositions on the market
- Manage customer base and P&L of your segment along with your colleagues
- Prepare ROI calculations and feasibility studies for allocated product proposals
- Monitor competition and market trends and develop ongoing and in-depth analyzes
- Develop and manage customer lifecycle phases, with focus on cross sell, upsell, develop the customer lifetime value
- Develop and manage churn and retention campaigns, tracking of results, proposing initiatives for improvement
Requirements - we are looking for someone who
- Has at least 3 years of proven experience with segment marketing/CVM/leading projects preferably in Telco (or banking, consulting) sector
- Has an experience with creating segment/marketing/CVM propositions
- Has strong analytical skills with the ability to understand and interpret data and create actionable insights (MS Excel, Power BI and other analytical tools)
- Has analytical and critical thinking and is driven by results
- Proactive & costumer-centric approach with ability to take on new challenges
- Is a team player – ready to help colleagues
- Is fluent in both, English and Slovak/Czech
- Has strong presentation and storytelling skills
- Has experience with JIRA (as an advantage)
We offer our people the best
- Smartphone: Choose your phone and get a compensation of up to 1050 € every 3 years.
- Employee tariff: Use unlimited data, call and text for lower prices for private and business purposes.
- Yearly bonus: You can get a bonus of up to 15% of your annual fixed salary each year depending on the company’s success.
- Telekom discounts: Enjoy the most of the lower prices of our products and services for your family and friends.
- Partner discounts: Enjoy lower prices of products and services with our partners.
- Flexible hours: Adapt your work to your needs thanks to the home-office option (according to the agreement with the manager).
- Shares program Shares2You: Become a shareholder of the Deutsche Telekom Group and take advantage of the associated benefits.
- Rest and recreation: Relax with 5 extra days off.
- MultiSport: Sport and relax with your loved ones thanks to the discounted MultiSport card.
- Sick pay: If you are on sick leave for max. 14 days, you can count on an income of 80% of the daily assessment basis.
- uLekára.sk: Take care of your health with free online prevention and consultation with medical specialists for you and your family.
- Healthcare: Take care of your wellbeing with high-quality care for a discounted price with our contractual facility.
- Education and development: Broaden your horizons with our internal T-Univerzita offering a wide range of courses.
- Cafeteria: Choose from a wide range of benefits worth up to 500 € per year - sports and cultural services, health and beauty, holidays or language courses.
- Life crisis support: Is life testing you? We will support you with one-off financial support.
- Psychological consultations: Are you having troubles in your private or professional life? Share your burden anonymously via phone or online.
- Meal contribution: Enjoy a delicious meal with a work-day allowance of 7 €.
- Sabbatical: Sometimes we all need to switch off. That’s why, after working for 2 years and upon agreement with your manager, you can take 1 month off to do whatever you need.
- Recreational allowance: Have you been with us for 2 years? A recreational allowance is in your pocket.
- Pension allowance: Get ready for your retirement with a pension allowance after 3 months with us.
Everyone is welcome to join us
Our employees feel that they have equal employment and career development opportunities with us, regardless of age, gender and gender identity, sexual orientation, physical and mental ability, nationality, social and ethnic origin, political views, religion and world view. This makes us very happy. We are committed to continuous improvement and to creating a safe working environment for all.
What awaits you
- Has the job offer captured your interest? Fill in the application form and let us know about yourself.
- We will assess the information you send us and will get back to you under any circumstances.
- We will contact the chosen applicants and specify the details.
- A job interview is a two-way opportunity to get to know each other better.
- We will inform you about the result of the interview as soon as possible. Successful candidates will receive a job offer.
- In our company, according to our job architecture, you will perform the position of „Segment Manager, Senior/CVM Senior Specialist“.